DBS Bank India launches travel marketplace in digibank app – ET BFSI

Private lender DBS Bank India launched a travel marketplace within its digibank application, called ‘Travel Now’. Allowing DBS Bank customers to browse and book flights, bus tickets and hotels across destinations within and outside India, the feature also allows customers to opt for travel Insurance through Bharti AXA Insurance.Customers booking their travel through the digibank application can do so through a one click process, which eliminates the need for entering card details or waiting for an OTP.

Kartik Jain, Executive Director – Digital Bank, DBS Bank on the launch of the feature said “The Travel Now proposition provides an intuitive booking experience, including bespoke flight cover with automated claims solution, and hassle-free one-click payment from the customer’s DBS account. The proposition aligns with our focus on delivering innovative and seamless solutions to address our customers’ needs.”

DBS Bank India said the insurance offering in collaboration with Bharti AXA Insurance, autodetects flight delays and flight cancellations, enabling an automatic claims process which also notifies customers.“The claim journey is a simple, two-click process, and the amount is directly credited to the customers’ account. For bus bookings, customers can avail an accidental death cover of up to INR 5 lakh and an emergency medical expenses cover up to INR 1 lakh, at a price of INR 20 (inclusive of taxes),” said the lender in a statement.